Krakow's Tourist Offices and Their Services
Krakow can pick and choose the city’s various
tourist offices, sometimes situated a stone’s throw away
from one another. They are run either by the
Krakow municipality’s official Festival Bureau or
by private businesses or by tourist organizations. Their
staff speak at least English and offer general tourist
information about Krakow, usually reliable and up-to-date.
Most of Krakow’s ‘tourist information centers’ also sell
and other publications as well as distribute free printed
matter. The vast bulk of maps, leaflets, and brochures
available free of charge consist in adverts but some also
include useful if rudimentary contents (unfortunately, with
editorial prowess not a priority, the complimentary stuff
may often mislead too). At the same time quality maps and
guides cost a few euro. As a rule, private tourist offices
offer a better choice of publications than the municipal
network of information centers whose stocks are restricted
to its own products and little else.
The Krakow tourist offices usually provide a range of
services, including such as room finding and ticket booking
and sale. Plus they often act as vendors of sightseeing
guided city tours and day trips.
City Information Network of the Krakow municipality -
City Information Network’s hotline phone 124320060
every day between 9 a.m. and 5 p.m.
Tourist information is also available by email at
Cloth Hall (Sukiennice) on the Rynku Glowny
central square. Phone (+48) 124337310. Email
firstname.lastname@example.org Open every day from 9 a.m. to 7 p.m.
Wyspianski Pavillon (Pawilon Wyspianskiego), 2 Plac
Wszystkich Swietych square at Grodzka street. Phone (+48)
126161886. Email email@example.com Open every day
from 9 a.m. to 5 p.m.
Tourist Information Center at 2 Sw. Jana street. Phone
(+48) 124217787. Email firstname.lastname@example.org Open everyday
from 9 a.m. to 7 p.m.
Tourist Information Center at 25 Szpitalna street (a
kiosk by a Planty garden next to Teatr Slowackiego theater).
Phone (+48) 124320110. Email email@example.com Open
every day from 9 a.m. to 7 p.m. May through October and to 5
p.m. November through April.
Tourist Service Centre , 11 Powisle street
(at the foot of
Phone (+48) 124175812. Email firstname.lastname@example.org
Open everyday from 9 a.m. to 7 p.m.
Tourist Information Center at 7 Jozefa street. Phone
(+48) 124220471. Email email@example.com Open every day
from 9 a.m. to 5 p.m.
Krakow Airport in Balice
Tourist Information Center in the John Paul II
International Airport is situated in the International
Terminal T1. Phone (+48) 122855341. Email
firstname.lastname@example.org Open everyday from 9 a.m. to 7 p.m.
Selected other tourist offices
The Old Town central district
Cracow City Tours at 44 Florianska street and 2 Plac
Matejki square. Email email@example.com, phone/fax
(+48) 124211333. Open from 7:30 a.m. to 8:30 p.m.
Krakow Travel Service at 3 Plac Mariacki square
(opposite the Virgin Mary’s church). Phone (+48) 124311678.
Open from 9 a.m. to 7p.m. except Sundays 9 a.m. to 3 p.m.
MCIT - Malopolskie Centrum Informacji Turystycznej at 31
Grodzka street. Email firstname.lastname@example.org, phone (+48) 124217706.
Open from 9 a.m. to 5 p.m. on weekdays, from 10 p.m. to 4
p.m. Saturdays, and from 10 a.m. to 2 p.m. Sundays.
Diocesan Information Center (Diecezjalne Centrum
Informacji) at 12a Wislna street. Phone (+48) 124302010.
Open on weekdays from 9 a.m. to 4 p.m.
Near Krakow Glowny central train station – Centrum
Informacji Turystycznej i Zakwaterowania at 8 Pawia street.
Phone (+48) 124226091. Open on weekdays 8 a.m. to 6 p.m.,
Saturdays 9 a.m. to 2 p.m.
at 6 Florianska street, phone (+48) 124294499 & at 18
Grodzka street, phone (+48) 501957275 & at 59 Grodzka
street. Open daily from 8 a.m. to 8 p.m.
Glowny central train station
Krakow TIP (Tourist Information Point) in the
station's main hall (underground) in a shopping arcade.